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Module 1: Introduction to CUCM
Lesson 1: Understanding CUCM Architecture
- Cisco Unified Communications Overview
- CUCM Overview
- Hardware Requirements
- Operating System
- Database
- CUCM Licensing
Lesson 2: Understanding CUCM Deployment and Redundancy Options
- CUCM Deployment Options Overview
- Single-Site Deployment
- Multisite Deployment with Centralized Call Processing
- Multisite Deployment with Distributed Call Processing
- Multisite Deployment with Clustering over the WAN
- Deployment on Virtualized Servers
- Call-Processing Redundancy
Module 2: Administering CUCM
Lesson 1: Managing Services and Initial Configuration of CUCM
- CUCM Initial Configuration Overview
- Network Configuration Options Overview
- NTP and DHCP Considerations
- DNS Considerations
- Network and Feature Services
- Enterprise Parameters and Enterprise Phone Configuration
- Service Parameters
Lesson 2: Managing User Accounts in CUCM
- User Accounts Overview
- Managing User Accounts Using the Administration GUI
- CUCM BAT Overview
- Managing User Accounts Using CUCM BAT
- LDAP Overview
Module 3: Enabling Single-Site On-Net Calling
Lesson 1: Understanding Endpoints in CUCM
- CUCM Endpoints Overview
- Cisco IP Phone Boot Sequence
- H.323 Endpoint Support in CUCM
- SIP Third-Party IP Phone Support in CUCM
Lesson 2: Implementing IP Phones
- Endpoint Configuration Tools and Elements Overview
- IP Phone Autoregistration
- Configuring Autoregistration
- CUCM BAT and Auto-Register Phone Tool
- Using CUCM BAT for Adding Phones to CUCM
- Manually Adding Phones to CUCM
Module 4: Single-Site Off-Net Calling
Lesson 1: Implementing PSTN Gateways in CUCM
- Gateway Review
- MGCP Gateway Implementation
- H.323 Gateway Implementation
- SIP Gateway Implementation
Lesson 2: Configuring CUCM Call-Routing Components
- Dial Plan Components
- Endpoint Addressing
- CUCM Call Routing
- CUCM Digit Analysis
- Special Call-Routing Features
- CUCM Path Selection
- CUCM Path Selection Configuration
Lesson 3: Using Partitions and CSSs to Implement Calling Privileges for On-Net Calls
- Calling Privileges Overview
- Partitions and CSSs
- Example of Partitions and CSSs
- Partition and CSS Considerations
Lesson 4: Implementing CUCM Digit Manipulation
- CUCM Digit Manipulation Overview
- Digit-Manipulation Flow
- Digit-Manipulation Configuration Elements Overview
- External Phone Number Masks
- Translation Patterns
- Transformation Masks
- Digit Stripping and Digit Prefixes
- Significant Digits
- Global Transformations
- Incoming Number Settings
Lesson 5: Implementing Gateway Selection and PSTN-Access Features
- Calling-Privileges Applications Overview
- Implementing Time Schedules and Time Periods
- Implementing Gateway Selection and CoS
- Implementing 911 and Vanity Numbers
- Implementing Carrier Selection Based on Time of Day
- CMC and FAC
- Implementing CMC and FAC
Lesson 6: Implementing Call Coverage in CUCM
- CUCM Call-Coverage Support
- Shared Lines
- Call Hunting
- Call-Hunting Scenarios
- Call-Hunting Configuration
Module 5: Media Resources
Lesson 1: Implementing Media Resources in CUCM
- Media Resources Overview
- CUCM Media Resources Support
- Conference Bridge Overview
- Conference Bridge Media Resource Configuration
- Meet-Me Conference Configuration
- MOH Overview
- MOH Configuration
- Annunciator Overview and Configuration
- Media Resources Access-Control Overview
- Media Resources Access-Control Configuration
Module 6: Feature and Application Implementation
Lesson 1: Configuring Cisco IP Phone Services
- Cisco IP Phone Services Overview
- Phone Services Redundancy
- Phone Services Configuration
- Phone Services Subscriptions
Lesson 2: Configuring CUCM Native Presence
- CUCM Native Presence Overview
- Native Presence Operation
- Native Presence Access Control
- Native Presence Implementation
Lesson 3: Configuring Cisco Unified Mobility
- Cisco Unified Mobility Overview
- Cisco Unified Mobility Call Flows
- Cisco Unified Mobility Implementation Requirements
- Cisco Unified Mobility Considerations
- Cisco Unified Mobility Configuration
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