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Implementing Cisco Unity Connection (IUC) v8.0 4 days Lecture/lab
Course description
In this course, you will examine the Cisco Unity Connection architecture, components, functionality, and features. You will learn to implement Cisco Unity Connection to create a unified workspace encompassing applications, devices, networks, and operating systems. You will also examine the features available for Cisco Unity Connection using both the GUI and command-line interface (CLI).

Learning objectives
After you complete this course, you will be able to:
  • Describe Cisco Unity Connection design and platform overlays
  • Identify deployment models and integration options
  • Configure digital networking and Voice Profile for Internet Messaging (VPIM)
  • Verify proper installation and integration
  • Configure digital networking
  • Describe concepts, function, and features of PBX IP Media Gateway (PIMG) and T1 Media Gateway (TIMG)
  • Describe features and configuration of fax integration
  • Configure SpeechView and Live Record
  • Describe the the Cisco Object Backup and Restore Application Suite (COBRAS)
  • Describe the features, function, and configuration of the Real-Time Monitoring Tool (RTMT)
  • Navigate Cisco Unity Connection administration
  • Configure call handlers, users, and call flow
  • Add users and contacts
  • Configure user features
  • Implement a dial plan
  • Design and build an audiotext application
Who should attend
The primary audience for this course is an IT staff member of a small or medium-sized business and Cisco Partners who will be supporting Cisco Unity Connection.

Recommended prerequisites
  • Working knowledge of LANs, WANs, and IP switching and routing
  • Knowledge of traditional public switched telephone network (PSTN) operations and technologies
  • Interconnecting Cisco Network Devices 1 (ICND1)
  • Implementing Cisco IOS Unified Communications (IIUC)
Related training

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