| Course |
Length |
Format |
Select an option
  
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Implementing Cisco Unity Connection (IUC) v8.0
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4 days
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Lecture/lab
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| Course description |
In this course, you will examine the Cisco Unity Connection architecture, components, functionality, and features. You will learn to implement Cisco Unity Connection to create a unified workspace encompassing applications, devices, networks, and operating systems. You will also examine the features available for Cisco Unity Connection using both the GUI and command-line interface (CLI).
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| Learning objectives |
After you complete this course, you will be able to:
- Describe Cisco Unity Connection design and platform overlays
- Identify deployment models and integration options
- Configure digital networking and Voice Profile for Internet Messaging (VPIM)
- Verify proper installation and integration
- Configure digital networking
- Describe concepts, function, and features of PBX IP Media Gateway (PIMG) and T1 Media Gateway (TIMG)
- Describe features and configuration of fax integration
- Configure SpeechView and Live Record
- Describe the the Cisco Object Backup and Restore Application Suite (COBRAS)
- Describe the features, function, and configuration of the Real-Time Monitoring Tool (RTMT)
- Navigate Cisco Unity Connection administration
- Configure call handlers, users, and call flow
- Add users and contacts
- Configure user features
- Implement a dial plan
- Design and build an audiotext application
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| Who should attend |
The primary audience for this course is an IT staff member of a small or medium-sized business and Cisco Partners who will be supporting Cisco Unity Connection.
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| Recommended prerequisites |
- Working knowledge of LANs, WANs, and IP switching and routing
- Knowledge of traditional public switched telephone network (PSTN) operations and technologies
- Interconnecting Cisco Network Devices 1 (ICND1)
- Implementing Cisco IOS Unified Communications (IIUC)
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| Related training |
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